Bank File Transmission

Every day, PayGlobal customers work with highly sensitive personal and financial information—from employee pay details to bank account numbers. It’s essential to remember that sending this type of data via email puts it at significant risk. Unlike secure transmission channels, standard email can be intercepted or accessed by unintended recipients during its journey over the internet. Even a minor slip, like entering the wrong address, can result in a serious privacy breach and may put your business at risk of non-compliance with data protection laws.

Email is not designed to keep confidential data safe. Cybercriminals can exploit weaknesses in email systems to gain access to files, and there’s limited control once the information leaves your outbox. That’s why MYOB strongly advises against emailing sensitive PayGlobal exports such as direct credit bank files or payroll reports.

Instead, use secure alternatives for transmitting sensitive data. For our self-hosted customers, you can save direct credit Bank Files to your secured network directory. Consult with your technical teams to confirm the appropriate location and follow the instructions here - Change where bank file is saved.

For our online-hosted customers, MYOB PayGlobal can support secure file transfer protocols to your secured network directories. If you’re unsure which options are available for your organisation, please reach out to your PayGlobal consultant for guidance.

Protecting your business and your employees starts with secure information handling—let’s work together to keep your data safe.