If you receive the error “Invalid BSBN number” when adding an employee’s bank account, please follow the steps below to resolve this.
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Validate that the BSBN number is accurate. You can counter check by using references in the internet. For example, you can use https://www.bsbnumbers.com/bsb/anz.html to check the validity.
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Once the BSBN has been verified, navigate to Payroll> Bank Branches to confirm that this BSBN has not been added.
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If the BSN does not exist, simply right click on the page above, Add a record and enter the details of the missing Bank Branch.
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The Code will be the bank BSBN without any dashes or spaces.
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Select the bank group from the Bank Group list.
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Save and close the record.
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You will then be able to add the Bank Branch to the employee record.