Reset Pay or Clear Transactions
This article will take you through the Reset Pay process. From clearing all transactions in a pay, to resetting a pay that is no longer required to be open.
This process will only work on Open Pays.
Reset Pay
From the Main Menu in PayGlobal go to Payroll > Reset Pay

Select the sequence you are going to reset. You will only see open pays in the list.
Click on the pay you want to select and then click ‘Ok’

The following message will pop up

At this stage, you will have three options.
Delete Open Pay Sequence,
Clear Open Pay Sequence or
Cancel to do nothing.
Delete Open Pay Sequence

Select ‘Yes’.
This will reverse the pay completely so it can be opened at a later stage.
This option is useful if permanent transactions have been incorrectly brought through, or a T&A import has gone wrong.
Take note of any transactions which have been manually entered into the pay as they will be removed and will need to be entered into a new pay.
Clear Open Pay Sequence

Click ‘No’ to clear all the transactions in the open pay sequence
This option will clear all Transactions from the selected pay but will keep the pay open.
Take note of any transactions which have been manually entered into the pay. If they are correct, they will need to be entered back into the pay.
If you have accidentally clicked on the Reset Pay Function, Click the ‘Cancel’ button.
To re-open a closed pay, you will need to use the Rollback Pay function. A rollback pay reopens a closed pays and allows you to rollback any non-purged period that is still in current transactions.