Known issues

Need more help? You can open the online help by pressing F1 on your keyboard while in your software.

You can also find more help resources on the MYOB Exo Business Education Centre.

In this section

Error: 'Access Violation at address 028EACA5' when creating a creditor

Error: Access violation when closing EXO while sales window is open

Error: Business alert message does not display in validation errors

Error: "Could not load SSL library"

Error: Emails not sending when creating activities

Error: "Field 'PHRASETEXT' is of an unsupported type" when using common phrases

Error: 'HTTP1.1 500 internal Server Error' when submitting TPAR

Error: "IRD response code: 4..." when filing a GST return (New Zealand)

Error: "Multiple-step OLE DB operation generated errors. Check each OLE DB status value, if available" in EXO Analytics

Error: "Failed" when accessing the Exo OnTheGo app

External exception C0000006

Incorrect stock cost basis in job costing when changing to latest cost basis

Known issue: GL accounts template appears on General Ledger Account Search screen

Known issue: Stock adjustments screen freezing

Job Costing Module

CRM Module

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.