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POS - Known Issues

Known issues and quirks related to Job Costing.

An issue appearing in this list does not guarantee development priority. If you are having issues caused by a known issue please have your implementation partner raise a case referencing the Issue ID.

Sell price quantity breaks in POS appear to be treated as “>” instead of “>=” in versions 2023.2+

Issue ID: EXB-6705

Following upgrade to 2023.2 or higher, POS users may notice the behavior of Quantity breaks change.

In these versions, a minor rounding issue can result in quantity break values not taking effect when expected.
Workaround

Change quantity breaks to be slightly less than the value, for example: use 4.99 instead of 5.
Or Temporary workaround is to add this to beginning of PROCEDURE [dbo].[BEST_PRICE] to force correct price rule retrieval:

SQL
/**CUSTOM**/
--Resolve Rounding in POS
	SET @QTY=ROUND(@QTY,4)

Automatic discount/special pricing automatically removed from Credit lines in POS

Issue ID: EXB-6697

When entering a credit note or credit line into POS, if a special price/discount is automatically applied for that debtor/stock item, then this discount will appear briefly on screen, but revert to 0 when the next line is selected.

This means that users need to be careful when interacting with these lines, as they may over-credit a customer.

Workaround:

Manually enter the discount after entering the credit line.

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