Sales Orders - Known Issues

Known issues and quirks in the Sales Order screen.

An issue appearing in this list does not guarantee development priority. If you are having issues caused by a known issue please have your implementation partner raise a case referencing the case number.

Changing Default Location repeatedly doesn’t prompt to update all lines after first update.

Issue ID: CE00050692

Status: By Design.
When you change the default location on an order repeatedly, you are only prompted to update sales order lines on the first update.

This is by design to reduce the number of prompts sent to a user. It is assumed that a user repeatedly changing the default location is intending to enter new lines with that default, rather than update existing lines on an order.

Sales Order Extra Field info flows through to wrong lines in DR_INVLINES if show all isn’t used during multiple supply.

Issue ID: EXB-6688

if you have extra fields at the line level on a sales order line and partly process the order.  If you then untick the Show All button when supplying the next delivery for that order, the extra field info goes through to the wrong line on the invoice 

Workaround

Do not untick “Show All” when doing a repeated supply/process on a sales order as this can lead to fields being misaligned. It is possible to trigger data using database identifiers.