If you can't find what you need in the knowledge base, create a support request with our MYOB PayGlobal support team.
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Open the Support Request form.
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If you get the prompt, sign in using your user name and password.
If you don't have a username or password, talk to your company's MYOB Acumatica administrator. -
Fill in the support request form:
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Include the steps you followed, what you expected to happen and what actually happened.
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To help us prioritise, add information about the impact to your business and how many employees are affected.
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Click Choose File to add screenshots, videos and other supporting information to help us work out what's wrong.
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Click Submit when you're done.
Once your support request has been created, team will get in touch with you. Go to Support Requests to check on the progress.