Updating the Serial Number in PayGlobal

For new Serial Keys generated on or after 1 January 2026, the following minimum versions are required:

• PayGlobal must be version 4.72.0.0 or later

• Employee Self-Service (ESS) must be version 5.6.0.0 or later

You must be logged into PayGlobal as a user with Supervisor access.

1. Expand Administration and double-click Modify Company Settings.

2. Click General > Features.

3. Click into the Company serial number field.

4. Copy and paste the serial number using copy (Ctrl C) and paste (Ctrl V) .

5. Click Save + Close to complete the process.

Make sure that the expiry date matches with what was emailed to ensure that the serial number is correct