Reusing an email address for a new employee record

MYOB Acumatica — Workforce Management requires each employee record to have a unique login username, either an email address of phone number.

If you are rehiring a previously terminated employee, follow the Rehiring terminated employees process to reinstate their old employee record.

Reusing email addresses outside of rehiring is not recommended, but can sometimes be required as a workaround if a test record is accidentally created with a real email address.

To reuse an email address for a new employee record

1. If the old employee record is already deleted, restore it.
   See Deleting and restoring employee records.

2. Change the old record’s login username to free up the one you want to use.

   • You can use a spare email address or mobile phone number, or just add a marker (e.g. “.old”) to the end of the existing address.

   • Another option is to use a plus sign to make a new version of the same email address (e.g. employee+old@company.com as a replacement for employee@company.com).
     This way emails will still go through.

   • See Changing your username or password for details.

3. Delete the old employee record.

4. Create a new employee record.
   The original email address is now freed up for use.