Skip to main content
Skip table of contents

Changing or your username or password

If you need to change your username or password you can do it from your employee profile on the web app. You can also change your password from the the MYOB Advanced Team mobile app, just not your username.

Forgot your password?

If you can't get into the system and need to reset your password, click Forgot your password? on the login screen of the website or the mobile app and follow the instructions.

Web app

Changing your username
  1. Click your name at the top-right of the screen, and go to My Profile.

  2. Open the Settings tab.

  3. Click Update Login Username.

    image-20240207-212629.png


    The Update Login Username panel opens.

  4. Enter your new login username, as well as your password for verification.

  5. Click Update to complete the change.

Changing your password
  1. Click your name at the top-right of the screen, and go to My Profile.

  2. Open the Settings tab.

  3. Click Click to Update under the Update Password heading.

    image-20240207-212738.png
  4. Enter your new password, as well as your current one for verification.

  5. Click Update Password to complete the change.

Mobile app

You can change your password in the MYOB Advanced Teams mobile app, however you need to login to your profile on the website to update your username.

Changing your password
  1. Tap the user icon at the top-right of the screen to open your User profile.

    image-20240207-212853.png
  2. Tap Change password.

  3. Enter your new password, as well as your current password to confirm the change.

  4. Tap Save to complete the change.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.