Setting up MFA
If a site administrator has turned on MFA for you, you’re ready to set up MFA for your user account.
Setting up MFA is a two-step process: download an authenticator app to your phone or tablet, then add Greentree to the app.
Optionally, you can add Greentree to multiple authenticator apps. This is useful if you’ve lost your phone or tablet, or if you’ve gotten a new one. Or maybe you just want to try using a different authenticator app.
Download an authenticator app
Before you can use MFA to log in, you need to download an authenticator app to your phone or tablet. Any authenticator app will work – e.g. Google Authenticator or Microsoft Authenticator, which are available for Android and Apple devices.
Authenticator apps are the most secure MFA method. Plus, you don't need internet to get a code from them.
Setting up MFA
The first time you log in after multi-factor authentication (MFA) has been turned on for you, you’ll be prompted to add Greentree to your authenticator app.
The easiest way to do this is to use your authenticator app to scan the QR code. If you try scanning the QR code with a regular camera app, it won’t work.
If scanning the QR code doesn’t work, click Add manually in Greentree. Then follow the on-screen instructions.
After adding Greentree to your authenticator app, you’re ready to log in with MFA.
Adding Greentree to a new authenticator app
Download an authenticator app.
Log in to Greentree Desktop or eModules.
If you’re using Greentree Desktop:
Go to File > Preferences.
On the Preferences for user form, go to the General tab.
Click Enrol Authenticator App.
If you’re using eModules, click Enrol Authenticator App in the top right.
On the Enrol Authenticator App screen, use your authenticator app to scan the QR code.
If scanning the QR code doesn’t work, click Add manually and follow the on-screen instructions.
