Installing EXO Employer Services software on a new computer

MYOB Exo Employer Services can be run on a local computer or on a server. Moving MYOB Exo Employer Services software to another pc or a server is normally carried out when a company upgrades their current computers, is moving the data to a server from a pc or between servers.

There are two ways of moving MYOB Exo Employer Services to a new location. The options are either to copy the software folder to a new location or to reinstall the software on the new computer and restore the company data into the new install.

For instructions on copying the software to a new location, click here.

If the installation is being done on a terminal server you will need to change the server into Windows installation mode before running the installation. See your I.T. Department for further information.

Installing MYOB EXO Employer Services in a new location and restoring a backup

Transferring MYOB Exo Payroll Employer Services is essentially installing the software that contains all of the system files and folders to a new location. The company data will then need to be restored into this new installation from a backup.

Listed below are the links to the appropriate install file for doing a reinstall.

New Zealand

http://exo.myob.com.s3.amazonaws.com/Enterprise/EmployerServices/latestversions/upgrades.exe

Australia

http://exo.myob.com.s3.amazonaws.com/Enterprise/EmployerServices/latestversions/austupgrades.exe

To install EXO Employer Services

Download and save the Upgrades.exe file to the computer that MYOB Exo Employer Services is to be installed in.
When the download has finished the computer should ask if you wish to run this file. If it does not ask, locate the file through Windows Explorer then double click on it.
Click on Run to start the Install Wizard.

Installing on a computer should be done using the Windows Administrator profile.
Choose Next on the Welcome screen.
Select a Destination Folder for the installation. The destination can be changed by choosing the Browse button. Select Next when ready.
On the Select Components screen only select the modules that you are Licensed for then click Next.
Select the Program Manager Group to add the MYOB Exo Employer Services icon to then click Next.
Click Next on the final screen to start the installation.
When the installation is finished the computer may ask to be restarted. Click Yes for the pc to restart.

If the pc is to be restarted at a later time, click No but this is not recommended.

Registration files

The fresh installation will require registration files. These files can be requested via email or by contacting support.

New Zealand: exoservices@myob.com
Australia: exo.services.au@myob.com

Copy and paste the appropriate email address into the "To" field of the email being created.

Extra steps for installations on a server

If the new location is on a server share the folder and setup windows users with full permission access to this folder. Make new mapped network drives for clients on computers that will be accessing the new folder location from across the network. For more instructions on setting up a mapped network drive (click here) or contact your I.T. Department.

Run Network.exe from all the computers that will access the new location. If the new location is on a Terminal Server make sure to run the Network application while the Terminal Server is in Install mode.

For instructions on running Network.exe, click here.

To add a company and restore its data from a backup

Open Exo Employer Services through the new shortcut icon on the desktop.
Choose Add or press F4.
Type in the Company Name and Directory. This does not have to be the same as on the previous install but it will make the restore easier. Choose Save.

If a password is requested type in Admin then press Enter.
Choose Exit on the Pay Cycle.
Go into the Utilities menu and choose Restore.
Select the Drive and Path to restore from then click Restore.
Choose the appropriate backup to restore from then click Save.

If the back up you are looking for is not showing tick 'Show other company backups'.
Click Yes when prompted.
A User Security screen may appear. At this stage, enter a User Code and Password of a user for that company that existed at the time of the backup being taken.
The data will now be extracted, when the restore is complete click OK.

Need more help? You can open the online help by pressing F1 on your keyboard while in your software.

You can also find more help resources on the MYOB Exo Employer Services Education Centre for Australia or New Zealand.