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Error: "Journals have NOT been posted" when posting journals to AccountRight


An "Error in Transaction" error, similar to the following, will occur if there is an apostrophe in an employee's name:


This message will only appear when the option to Create separate journals for each employee is selected as shown in these examples: 



If separate journals are required for each employee the simple solution is to remove all apostrophes from all employees' names. Here's an example:



To check employee names
  1. Go to the Maintenance command centre and click Maintain Employees.
  2. On the Personal Details tab, check the First Name and Last Name fields and modify if required.
  3. Click the Next (>) button at the bottom of the window to check the names of all employees, and modify them if necessary.

Once you haveve removed the apostrophes, the separate journals will post successfully.

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