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Changing authorised users for MYOB IMS Payroll support

Only authorised users can create support requests.

To add, remove or change you authorised users, create a support request with the following details:

  • For What can we help you with?, select General account and billing enquiry.

  • For What account area does your ticket relate to?, select Update Contact Details.

In the body of the ticket, make sure you supply the names and email addresses of the people you want to add or remove as authorised users.

Each authorised user must have a unique email address. Use their personal email address, not one for a shared inbox.

If you can't create a support request, contact us for more help.

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