Skip to main content
Skip table of contents

Known issue: Saving an existing deduction causes error 1925 "Unknown Member payroll" (Australia)

The following issue has been identified and replicated by MYOB Support in the Australian release of Exo Employer Services version 2013.01.


Support have confirmed that saving an existing deduction causes error 1925 'Unknown Member payroll' in Exo Payroll version 2013.01.

Any deduction that is linked to an employee's standard pay or is used in a pay run will generate this error when the deduction changes are saved.




Service Management Record 12831167267 has been created for this issue and has been resolved in the 2013.02 service pack release.

Need more help? You can open the online help by pressing F1 on your keyboard while in your software.

You can also find more help resources on the MYOB Exo Employer Services Education Centre for Australia or New Zealand.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.