Known issue (resolved): Setup printer issue when using custom payslip distribution function
The following issue has been identified and replicated by the Support Team in the New Zealand release of Exo Employer Services version 2016.01.
Issue
When using the distribution function in the Custom Payslip to print payslips, the user is required to select print for each individual payslip when 'Setup Printer' is ticked.
Workaround
Where possible the 'Setup Printer' option should be unticked to enable all payslips to print without disruption.
Resolution
This issue has been progressed to Product Development under Service Request 132358185554 and resolved in version 2016.03.
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You can also find more help resources on the MYOB Exo Employer Services Education Centre for Australia or New Zealand.