Known issue (resolved): Payment summary not printing Lump Sum A amounts (Australia)
The following issue has been identified and replicated by MYOB Support in the Australian release of Exo Employer Services version 2013.02.
Issue
Support has confirmed that the Payment Summary is not printing Lump Sum A amounts after employees are reinstated.
Terminations undertaken that include Genuine Redundancy's, with unused Annual Leave and Long Service Leave paid as part of the Redundancy, do not show the leave values in the payment summary report IF the employees have been reinstated and have had a new pay done.
The usual scenario for this is that many clients reinstate all employees that need to have fringe benefits done for End of year reporting.
Workaround
Resolution
Service Management Record 12931042031 has been created for this issue and has been resolved in the 2013.05 service pack release.
Need more help? You can open the online help by pressing F1 on your keyboard while in your software.
You can also find more help resources on the MYOB Exo Employer Services Education Centre for Australia or New Zealand.