Known issue 2017.04: Error 13 occurring in the employee list screen after having run an app in the special menu (Australia)

The following issue has been identified by MYOB Exo Support in Exo Payroll for the Australia version 2017.04.

Issue

Support have confirmed that after running an app from the 'Special' menu, going to the Employee List and editing an employee then using the Next button or pressing F8 can have an Error 13 message occur. 

Workaround

After accessing the 'Special' menu, use the Edit Employee option to edit an employee then the Employee List can be used after that.

Resolution

This issue has been progressed to Product Development under Service Request 154331775933 for resolution in a future release.

Need more help? You can open the online help by pressing F1 on your keyboard while in your software.

You can also find more help resources on the MYOB Exo Employer Services Education Centre for Australia or New Zealand.