Known issue 2017.04: Direct credit file's totals figure different to total of the individual lines (New Zealand)

The following issue has been identified by MYOB Exo Support in Exo Payroll for the New Zealand version 2017.04.

Issue

Support have confirmed that in a Direct Credit File the Totals figure for the file can be different to the total of the individual lines. This situation can cause the Direct Credit File to be rejected by the bank software when being uploaded. 

Resolution

This issue has been progressed to Product Development under Service Request 153247192433 for resolution in a future release.

Need more help? You can open the online help by pressing F1 on your keyboard while in your software.

You can also find more help resources on the MYOB Exo Employer Services Education Centre for Australia or New Zealand.