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Known issue 2016.01 (resolved): Attachment isn't sent with the email when sent through distribution option (New Zealand)

The following issue has been identified and replicated by MYOB Support in the New Zealand release of Exo Employer Services version 2016.01.

Issue

When sending a Payslip or Certificate of Earnings report via email using the distribution function, the email is being received with no attachment.

Workaround

In the final distribution screen 'Send Asynchronously' should be unticked to allow the attachment to be included in the email.

Resolution

This issue has been progressed to Product Development under Service Request 129645856164 and resolved in version 2016.02.

Need more help? You can open the online help by pressing F1 on your keyboard while in your software.

You can also find more help resources on the MYOB Exo Employer Services Education Centre for Australia or New Zealand.

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