Known issue 2015.01 (resolved): Personal leave group does not save correctly when adding an employee (Australia)

The following issue has been identified and subsequently replicated by MYOB Exo Employer Services Support in the Australian release of Exo Payroll version 2015.01.

Issue

Support has confirmed that when adding a new Employee, the Personal Leave Group can sometimes save with blank "Entitlement Hours", resulting in no leave accrual.

This is dependent on the sequence of completing the record. 

Workaround

There are two options to successfully populate the Personal Leave "Entitlement Hours" field:

During record creation - before adding Leave Groups - save and re-open the employee record after completing the "Required information" Panel. Editing (or viewing) the Standard Pay tab before adding Leave gives same result.

After problem exists - from Employee Maintenance, delete the Personal Leave Group, save then re-open the employee record and add the Personal Leave Group. "Entitlement Hours" will appear, and accrual will re-calculate for pays that have been updated.

Resolution

This issue has been progressed through to Product Management via parent ticket 120590813878 for resolution in a future release. Resolved by upgrading to the new leave functionality.

Need more help? You can open the online help by pressing F1 on your keyboard while in your software.

You can also find more help resources on the MYOB Exo Employer Services Education Centre for Australia or New Zealand.