Known issue 2015.01: Fix Utilities option "Check for numeric overflows" removes cost centres greater than 100000000

The following issue has been identified and subsequently replicated by MYOB Exo Employer Services Support in the New Zealand release of Exo Payroll version 2015.01.

Issue

Support has confirmed that when the "Check for numeric overflows" option is run from the Fix Utilities screen, any Cost Centre codes that are 9+ digits long and are a number greater than 100000000 becomes 0.

These Cost Centres keep the correct name but appear in the Cost Centres Maintenance screen with codes of 0.

If any of these Cost Centre codes had been assigned to employees as their Default Cost Centre, the employee records will now have the different tabs greyed out as the Required Information section is not completed due to the Cost Centre field showing 0 instead of an actual Cost Centre.

Workaround

Restore a backup that had been made before the "Check for numeric overflows" had been run.

Resolution

This issue has been progressed through to Product Management via parent ticket 115056952323 for resolution in a future release.

Need more help? You can open the online help by pressing F1 on your keyboard while in your software.

You can also find more help resources on the MYOB Exo Employer Services Education Centre for Australia or New Zealand.