Known issue 2014.04: User-defined leave types do not reduce salary (Australia)

The following issue has been identified and subsequently replicated by MYOB Exo Employer Services Support in the Australian release of Exo Payroll version 2014.04.

Issue

Support has confirmed that if a client has the either of the "User Defined" leave types available, these Leave Types are not being included in the Reduce Salary screen when processing leave for a Salaried employee.

The Australian version of MYOB Exo Payroll has two "User Defined" leave types that do not normally appear in the software as they had been disabled in 2007, however these may still show for clients in specific circumstances such as having been an Australian Exo Payroll client prior to 2007.

Workaround

Adjust the salary manually in the pay if required. 

Resolution

This issue has been progressed through to Product Management via parent ticket 116430390254 for resolution in a future release.

Need more help? You can open the online help by pressing F1 on your keyboard while in your software.

You can also find more help resources on the MYOB Exo Employer Services Education Centre for Australia or New Zealand.