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Known issue 2014.01: Unable to override the standard student loan repayments amount (New Zealand)

The following issue has been identified and subsequently replicated by MYOB Support in Exo Payroll NZ version 2014.01.


Support has confirmed that in the PAYE button, when overriding the Total PAYE Deduction and the Standard Student Loan (SL) repayments figures the Payroll is ignoring the overridden Standard SL repayments amount and is calculating an alternative amount instead.

The Total PAYE Deduction figure stays as the overridden amount. 

When the Override PAYE option is ticked and the amounts are changed, the Standard SL repayments amount should show what has been entered by the user.

Whenever the Student Loan figure is to be overwritten by the user for whatever reason, the user is not getting the desired result. The user may not find that the figures are incorrect until they do their IR reports or if IRD contacts them about a discrepancy.


Manual correction. 


Service Management Record 16232651887 has been created. Resolved in version 2014.02.

Need more help? You can open the online help by pressing F1 on your keyboard while in your software.

You can also find more help resources on the MYOB Exo Employer Services Education Centre for Australia or New Zealand.

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