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Known issue 2013.05: MyStaffInfo compatibility issues with Internet Explorer 11

The following issue has been identified and subsequently replicated by MYOB Support in Exo Employer Services version 2013.05 and applies to AU and NZ Payroll.

Issue

Support has confirmed that there are some compatibility issues with the MyStaffInfo interface when utilising Internet Explorer 11 (IE 11) as your browser.

Specifically the highlighted area as per the diagram below will not display correctly in IE 11.

Image

Workaround

Add the MyStaffInfo website to your compatibility list in Internet Explorer.
(Tools > Compatibility View Settings)

Resolution

Referred to Product Development and resolved in version 2014.01

Need more help? You can open the online help by pressing F1 on your keyboard while in your software.

You can also find more help resources on the MYOB Exo Employer Services Education Centre for Australia or New Zealand.

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If this problem persists, please contact our support.