Skip to main content
Skip table of contents

Known issue 2013.02 (resolved): HELP being incorrectly calculated on unused leave in terminations (Australia)

The following issue has been identified and subsequently replicated by MYOB Support in Exo Employer Services version 2013.02 and applies to AU Payroll.


Support has confirmed that when an employee with a tax classification of Standard with HELP is being terminated, the system calculates HELP in the marginal tax calculation on the unused leave amount which it should not be doing.

The ATO tax tables specify that there is to be no HELP or SFSS amounts withheld from lump sum termination payments and to use PAYG tables when doing the marginal rate calculation.


Override the PAYG amount or alter the figure in the "Average pay (for marginal tax calculations)" field or alter the employees Tax Classification to Standard Pay, removing the HELP component.


This issue has been progressed through to Product Development via parent ticket 13556728017, has been created. Resolved in version 2013.05

Need more help? You can open the online help by pressing F1 on your keyboard while in your software.

You can also find more help resources on the MYOB Exo Employer Services Education Centre for Australia or New Zealand.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.