MYOB PayGlobal Online Database Upgrade Information
We’re improving our services for you
We're upgrading our MYOB PayGlobal Online database servers to SQL Server Failover Cluster Instances (FCI’s). This change improves the resilience and availability of our MYOB PayGlobal Online infrastructure.
Migrating to FCI’s allows us to deliver the benefits of a scalable platform and provide better recovery processes. This is our next step as we continuously improve our service offering for our clients.
Are there any changes that will affect me?
There is one change that may affect you:
SQL Server Upgrade to 2019
When we migrate your database to our FCI servers, we will be upgrading the version of Microsoft SQL Server from 2014 to 2019.
Other Security & Architecture-related information
It’s important to note that this change affects PayGlobal database infrastructure only; the new FCI infrastructure will integrate seamlessly with the rest of our existing online infrastructure. There are no added charges associated with the new infrastructure.
Do I need to do anything?
We have everything in place to manage this, so you can sit back and relax.
If you have concerns, please reach out to your Account Manager, or contact payglobalsupport@myob.com. We’re taking care of everything else for you behind the scenes.