Email domain changes
MYOB Security Operations are currently reviewing internal mail servers and improving DMARC compliance across MYOB. As part of this commitment to improved email security, they have recommended changes to the PayGlobal domains on our mail servers; we will be decommissioning some existing domains, and modifying configuration to send only from the mail.myobpayglobal.com domain.
What is DMARC and why MYOB is investing resource to fix DMARC across all domains?
Domain-based Message Authentication Reporting and Conformance (DMARC) is a free and open technical specification that is used to authenticate an email by aligning SPF and DKIM mechanisms. By having DMARC in place, we can protect our customer from phishing and spoofing emails that could be delivered using our domains.
With DMARC we can tell the world how to handle the unauthorized use of our email domains by instituting a policy (p=) in your DMARC record and thus improving security of our email domains.
What is changing
Starting in January, the below email domains will be decommissioned:
If customers have previously received emails from these domains, they will begin to see them instead coming from the mail.myobpayglobal.com domain. For example, the sender payroll@myobpayglobal.com or payroll@payglobal.com will instead become payroll@mail.myobpayglobal.com
We will be making these changes ourselves over the course of January; email configuration using decommissioned domains will be updated across PayGlobal, Self Service, workflows, integrations & SSRS.
What do customers need to do?
The mail.myobpayglobal.com domain is already DMARC compliant, making it the most trusted and secure domain for sending email. Customers should already be able to successfully receive email from this domain due to this.
However, to ensure you continue to receive emails sent from our mail servers, ask your IT department to perform the following:
Add the following SPF records: mail.myobpayglobal.com