Skip to main content
Skip table of contents

Change comms setting /SMTP Server name



The below socket error will likely need to be resolved by your IT team.  


Failed to send emails  

Socket error  

# 1------ 


PayGlobal is trying to connect to the mail server but is unable to.  


One possible reason is that the mail server address has changed within your network and PayGlobal is no longer pointing to the correct one.  


You can adjust and update these SMTP settings based off of your IT teams instructions by going to Modify company settings > Comms > SMTP server name 



JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.