Change comms setting /SMTP Server name

 

 

The below socket error will likely need to be resolved by your IT team.  

  

Failed to send emails  

Socket error  

# 1------ 

  

PayGlobal is trying to connect to the mail server but is unable to.  

  

One possible reason is that the mail server address has changed within your network and PayGlobal is no longer pointing to the correct one.  

  

You can adjust and update these SMTP settings based off of your IT teams instructions by going to Modify company settings > Comms > SMTP server name 


  PGOS - Chnage comms setting.png