CRM SV Asset (Physical Assets)

URL	Verbs	Function	Available
CRMSVAsset	GET	Query a list of all Physical Assets
CRMSVAsset	POST	Create a new Physical Asset	2021.2
CRMSVAsset/<code>	GET	Query a single Physical Asset
CRMSVAsset/<code>	POST	Update an existing Physical Asset *	2021.2

*As at November 2013 only allows for Location, Parent, Trees and UDF's to be updated

*2021.2 release included update of all properties EXCEPT

*2021.2 does not allow update of Maintenance Cycles

Supported modifiers

Query String	Definition	Sample	Available
modifiedSince	Return a list of CRM SV Assets which have been modified since a date/time	modifiedSince=2012-09-11T10:30:00
treeName and treeBranch	Return a list of CRM SV Assets assigned to a nominated branch of a nominated tree	treeName=Colour-AUS&treeBranch=Blue
includeMaintenanceCycles	Include the Maintenance Cycles with each CRM SV Asset	includeMaintenanceCycles=true	2017.1.0
assetType	Filter the list of CRM SV Assets by their Type - NOTE Asset Type is system wide, and not restricted by Company, hence there are no query optimisations in place for querying by this.	assetType=HARD	2019.2
assetClass	Filter the list of CRM SV Assets by their Class	assetClass=Desk.P418GHZ	2019.2
includeInventory	Include the allowed Inventory lines with each CRM SV Asset	includeInventory=true	2021.2
serviceRequest	Return a list of CRM SV Assets assigned to a CRM SV Request	serviceRequest=1923311	2021.3
contract	Return a list of CRM SV Assets assigned to a CRM SV Contract	contract=45112	2021.3

Security Linked Menu

Menu Item	Located
Physical Assets	CRM / Asset Management

Sample XML Response

<?xml version="1.0" encoding="UTF-8"?>

<CRMSVAsset>
    <Code>1000</Code>
    <Description>EDU Primary School PC2</Description>
    <Edition>37</Edition>
    <OidString>6842.1</OidString>
    <EntryTimeStamp>2008-02-01T10:58:29</EntryTimeStamp>
    <EntryUser>SUPER</EntryUser>
    <ModifiedTimeStamp>2021-03-09T09:57:20</ModifiedTimeStamp>
    <ModifiedUser>SUPER</ModifiedUser>
    <SerialNumber>e1122334</SerialNumber>
    <Location>02</Location>
    <AssetType>HARD</AssetType>
    <AssetClass>Desk.P418GHZ</AssetClass>
    <Parent>1003</Parent>
    <Status>Active</Status>
    <Owner>1000</Owner>
    <Custodian>
        <Organisation>1000</Organisation>
        <Contact>10000</Contact>
    </Custodian>
    <IsPhysicalAsset>true</IsPhysicalAsset>
    <IsAuthorisedForAsset>true</IsAuthorisedForAsset>
    <ManufactureDate>2008-01-02</ManufactureDate>
    <WarrantyDate>2009-01-02</WarrantyDate>
    <PurchasedDate>2008-01-22</PurchasedDate>
    <AssetVersion>BIOS1.22E</AssetVersion>
    <IsVerified>true</IsVerified>
    <Notes>Computer system ideal for Primary schools as entry point learning machines.Ideal for teaching environment as they have secure cases.</Notes>
    <DefaultServiceLevel>5</DefaultServiceLevel>
    <IsAuthorisedForSchedule>true</IsAuthorisedForSchedule>
    <StockItem>SYSDPCP42KPROF</StockItem>
    <CRMProduct>1001</CRMProduct>
    <KnowledgeBaseProduct>DESK</KnowledgeBaseProduct>
    <KnowledgeBaseModel>P42.0</KnowledgeBaseModel>
    <KnowledgeBaseVersion>EDU2003</KnowledgeBaseVersion>
    <AnalysisCode>CPU</AnalysisCode>
    <AssignedTeam>Admin Team</AssignedTeam>
    <AssignedUser>SUPER</AssignedUser>
    <IsAllowService>true</IsAllowService>
    <IsAllowRental>false</IsAllowRental>
    <IsAllowJCPlantHire>false</IsAllowJCPlantHire>
    <IsTrackUsage>false</IsTrackUsage>
    <NoDaysHistReview>0</NoDaysHistReview>
    <BookingResource>LV1TR01</BookingResource>
    <MaintenanceCycles collection='true' count='2'>
        <MaintenanceCycle>
            <Code>1003</Code>
            <Name>Maintenance and backup of systems on Site</Name>
            <IsTimeBased>true</IsTimeBased>
            <IsUsageBased>false</IsUsageBased>
            <CycleBasis>Time</CycleBasis>
            <DueDate>2011-01-06</DueDate>
            <TimePeriod>2</TimePeriod>
            <TimePeriodDescription>Monthly</TimePeriodDescription>
            <Job>SERV5002</Job>
            <ScheduleType>SERVICE</ScheduleType>
        </MaintenanceCycle>
        <MaintenanceCycle>
            <Code>1004</Code>
            <Name>Annual Archive of data on Site</Name>
            <IsTimeBased>true</IsTimeBased>
            <IsUsageBased>false</IsUsageBased>
            <CycleBasis>Time</CycleBasis>
            <DueDate>2010-11-08</DueDate>
            <TimePeriod>3</TimePeriod>
            <TimePeriodDescription>Yearly</TimePeriodDescription>
            <Job>SERV5002</Job>
            <ScheduleType>SERVICE</ScheduleType>
        </MaintenanceCycle>
    </MaintenanceCycles>
    <InventoryLines collection='true' count='3'>
        <InventoryLine>
            <OidString>8212.1</OidString>
            <StockItem>01INTELD845EBG2</StockItem>
        </InventoryLine>
        <InventoryLine>
            <OidString>8212.2</OidString>
            <StockItem>01AOPENAX4B533</StockItem>
        </InventoryLine>
        <InventoryLine>
            <OidString>8212.3</OidString>
            <StockItem>01MSI845MAX2</StockItem>
        </InventoryLine>
    </InventoryLines>
    <UserDefinedFields collection='true' count='0'/>
    <Trees collection='true' count='1'>
        <Tree>
            <Name>Colour-AUS</Name>
            <IsMandatory>false</IsMandatory>
            <Value>Black</Value>
            <Path>Black</Path>
            <ShortCode>BLACK</ShortCode>
        </Tree>
    </Trees>
</CRMSVAsset>