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Terminated employee appearing in a current pay after processing a termination one-off pay in EXO Payroll (New Zealand)

In MYOB Exo Payroll, there is a One-Off Pay option in the Pay menu. The One-Off Pay option is normally used for the processing of pays outside of the normal pay frequency, such as termination pays, correction pays or catch-up pays.

If a One-Off Pay is being used to process the final pay of an employee, when the One-Off Pay is updated then the employee is terminated at that time. If a Current Pay is open at the same time as the One-Off Pay and the employee is of the same frequency as the Current Pay then the employee will be included in that Current Pay.

The employee will appear in the reports for the Current Pay so long as they are not excluded due to the report's selection options and there is no option to terminate the employee from the Current Pay as they have already been terminated through the One-Off Pay. Whenever a user tries to access the terminated employee in the Current Pay then the message 'Employee is terminated' will appear.

If the open Current Pay that the terminated employee is appearing in had been for a pay period that should have been included in the employee's termination pay, this open Current Pay will not have been included in the termination pay for that employee. If the employee is being paid any earnings in an open Current Pay, make sure the Current Pay has been updated before opening a One Off Pay to process the termination pay. Alternatively the Current Pay can be used to process the termination pay along with any other earnings for the period for the employee.

If the termination pay has already been processed and updated but the terminated employee is in the open Current Pay that they should not be appearing in, the following steps can guide through removing the employee from the open Current Pay:

To remove a terminated employee from a current pay

  1. Click on the File menu (top left hand corner of the screen)

  2. Select Terminate/Reinstate

  3. Enter the code of the terminated employee to select the employee (Note: If the employee code is not known then click on Find, tick the "Show Terminated Employee" option then select the terminated employee from the list)

  4. Ensure the Reinstate Date is the original start date of the employee.

  5. Click on the Reinstate button

  6. Click on Yes in the message that appears requesting confirmation that the employee is to be reinstated then click on OK in the following message - the employee is an active employee again.

  7. Click on the File menu (top left hand corner of the screen)

  8. Select Terminate/Reinstate

  9. Enter the code of the employee to select the employee

  10. Ensure the Terminate Date is the correct termination date of the employee

  11. Click on the Terminate button

  12. Click on Yes in the message that appears requesting confirmation that this employee is to be terminated

  13. Click on Yes in the following message regarding deleting the open pay of the employee and terminating that employee
    The employee has now been terminated and removed from the Current Pay.

Need more help? You can open the online help by pressing F1 on your keyboard while in your software.

You can also find more help resources on the MYOB Exo Employer Services Education Centre for Australia or New Zealand.