Superannuation appearing in non-cash benefits (Australia)

On the rare occasion you may find Superannuation items disappear from the Superannuation screen but reappear under the Non Cash Benefits screen. This is usually caused by a corruption of the data.

In the screenshot below the IOOF Superannuation item is now appearing in the Non Cash Benefits list rather than the Superannuation list.

To fix this situation please contact the MYOB Exo Payroll Support team for further assistance.

Need more help? You can open the online help by pressing F1 on your keyboard while in your software.

You can also find more help resources on the MYOB Exo Employer Services Education Centre for Australia or New Zealand.