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MyStaffInfo system overview and FAQ

MYOB MyStaffInfo is a commercial web-based employee self-service that is developed, maintained and supported by MYOB. MYOB MyStaffInfo is a Software as a Service (SaaS) application, with data held in a multi-tenanted configuration. MYOB MyStaffInfo web servers are hosted at MYOB’s secure Australian-based data centre.

The solution allows the exchange of information, pay and leave details between employees and an organisation’s payroll administration team. MYOB MyStaffInfo saves payroll staff hours of time of double entry by allowing employees to access functions where they can undertake tasks themselves, including viewing payslips and leave balances, applying for leave and entering timesheet information. MYOB MyStaffInfo works in conjunction with the MYOB Exo Payroll (on-premise) solution, as data is synchronised between the two systems.

There are two software components:

  • the MyStaffInfo Management Console application, which runs inside the MYOB Exo Payroll system; and
  • the MyStaffInfo Server application that it communicates directly with. Communication is via standard HTTPS Internet protocols and standards.

Setup and initial training

To install MYOB MyStaffInfo the workstation/server requirements need to be met.

Also companies installing MyStaffInfo often have a consultant help setup and train users. If this is required the consultants will often need remote access to the workstation/server where MyStaffInfo is to be installed on. The server will not need to be restarted after an install as the MSI console runs from within Exo Payroll.

MYOB MyStaffInfo Overview Document

This is a detailed PDF document containing more information on MYOB MyStaffInfo systems and security. To download the document, click here.


  • Hosting – Data facility, web servers and disaster recovery.
  • Communication Secure Electronic Communication and SSL Digital CertificateEmployee Access Employee access and web login security
  • MyStaffInfo Application Management console and browser compatibility.
  • Frequently asked questions

Need more help? You can open the online help by pressing F1 on your keyboard while in your software.

You can also find more help resources on the MYOB Exo Employer Services Education Centre for Australia or New Zealand.

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