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Incorrect or duplicated pay information after doing multiple reports

When processing a Pay in Exo Payroll, each employee's details are manually entered. If there are a lot of employees or many details to be processed in the pay, a file can be imported containing the data for that pay period.

When a file is imported through the Import Time Transactions option in the Pay menu, the details contained in that file are added to the employee's pay.

If the pay already has details in it, such as Wages and Allowances that have come from the Standard Pay, the Import process will add its details to that existing information rather than replacing it.

If further imports are done, whether using files with the same details as the original file or with different pay details, these imports will add their pay details to the existing information in that pay.

As import files can contain different information, such as one file having Wages details while another file has Bonus allowance details, the Import process treats each file as a new file with new information for the pay.

If a pay is showing incorrect details after imports have been done then either of the following could be done:

  • The incorrect information could be deleted from the pay
  • The pay is reset to Standard Pay using the Reset button then the file can be reimported, if the file can be recreated, or the information is manually entered in the pay

Need more help? You can open the online help by pressing F1 on your keyboard while in your software.

You can also find more help resources on the MYOB Exo Employer Services Education Centre for Australia or New Zealand.

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