Error 114: "Index does not match the table" (New Zealand)
In the software there are, in effect, two files for each file. There is the main data file that stores the information and there is an index file. These files work together to store and update the information in the software.
"Error 114 Index does not match the table" message
When the information stored in the index file fails to match the information in the main data file then the message "Error 114 Index does not match the table" occurs. To stop this message occurring and correct the details in the index file so that it matches to the data file then a File Reindex must be performed in that payroll company.
Performing a file reindex
To perform a File Reindex you must be logged into the payroll company that the reindex is to be run for. No other users can be in the payroll software when you do the File Reindex.
Need more help? You can open the online help by pressing F1 on your keyboard while in your software.
You can also find more help resources on the MYOB Exo Employer Services Education Centre for Australia or New Zealand.