"Employee is terminated" message when adding an employee in a one-off pay (New Zealand)
MYOB Exo Payroll is able to process pays of different frequencies such as Weekly or Fortnightly and these different pay frequencies can be processed simultaneously.
Employees are assigned a pay frequency that represents how often they are paid.
Current Pays are used to pay employees each pay period, such as Weekly or Fortnightly. If a pay is to be processed that is outside of the normal pay frequency for an employee then a One Off Pay can be used. One Off Pays allow for all employees or only selected employees to be processed in the pay.
When adding an employee to an open One Off Pay, after clicking on the Calculate Pay button and having selected the desired employee, a message such as "Employee is terminated" may appear. This message occurs because the employee is setup with a different pay frequency than the One Off Pay has been created for, i.e. employee has the Pay Frequency of Fortnightly but the One Off Pay was created for the Weekly frequency.
The following can guide through checking the settings in the software and making any corrections as required.
Need more help? You can open the online help by pressing F1 on your keyboard while in your software.
You can also find more help resources on the MYOB Exo Employer Services Education Centre for Australia or New Zealand.