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Correcting a pay with incorrect dates

When a pay is being created the dates that are automatically generated are based on the dates from the previously processed pay and the frequency of the pay.

More user information is available online or as a Pdf through your software application

If the dates on the previous pay were altered for any reason, such as at Xmas, that can cause the dates generated for the new pay by the software to be different to what is actually wanted for that pay. Also the dates may have been altered manually when the pay was being created.

Once a pay has been created the dates cannot be changed manually. The following options detail what can be done to correct the dates for a pay:

  • Restore a backup that was taken before the pay was created Click here for restore instructions. This means the pay will not have been created and so the dates can be corrected and the pay processed again.
  • If the pay with the incorrect dates is still open then go through the pay and clear each employees pay, print a pay sheet to make sure there are no values being paid to anyone in that pay then update the pay. Now you can create a new pay with the correct dates.
  • If the pay is an historical pay then it is simpler to leave the pay as it is. If it is required that the dates are to be corrected, create a negative one off pay using the same dates as the original pay to reverse the pay with the incorrect dates. Make sure the pay's figures match the original pay but as negative versions and if they are ok then update the one off pay. Once updated create a new one off pay using the correct dates and enter the pay figures for that pay.

Need more help? You can open the online help by pressing F1 on your keyboard while in your software.

You can also find more help resources on the MYOB Exo Employer Services Education Centre for Australia or New Zealand.

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