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Child support doesn't show on IRD reports (IR345, IR346) but appears in normal reports (New Zealand)

If the Child Support deductions are not appearing on the IRD reports it is most likely due to the setup of the Child Support deduction. If the deduction has not been setup with the Type field showing Child Support then the MYOB Exo Payroll software will not show the deduction as Child Support on the IRD reports.

To check the setup of the child support deduction
  1. Go to the Maintenance Menu
  2. Click on Deductions
  3. Select the Child Support deduction
  4. Type should be set to Child Support. Make any changes to the Type field as required then save from the Deduction screen. Please refer to the screenshots below:

Need more help? You can open the online help by pressing F1 on your keyboard while in your software.

You can also find more help resources on the MYOB Exo Employer Services Education Centre for Australia or New Zealand.

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