Backing up and restoring your data

Backing up your MYOB Exo Employer Services software data is vital. Backups make it very easy to recover from problems with, or the loss of, the payroll computer. Without backups, any problems can result in a loss of data.

Backups are an important process that will be done after each pay run and, if the option has been set, each time the company or software is closed. There may be time when a manual backup will need to be done, so familiarising yourself with MYOB Exo Employer Services software's backup process will ensure your valuable payroll data is secure and can be quickly restored if needed.

Backing up your data file

A backup is made from within your company.

To create a backup from the utilities menu

Go to Utilities and select Backup.
In the Company Backup window choose the Backup Path.The default setting for saving the backup is the Payrollv folder.
You can change the backup path to a desired location by simply clicking on the radio button highlighted below.
Click the Backup button and this will back up your data base.
Steps 2 and 3 can be followed when doing backups to update pays, from the Backup button on the Toolbar or when exiting the company or the payroll software.

Restoring your data file

If using the "Time and Attendance" module and Time Clocks, each company within "Time and Attendance" must have a unique "Company Card Prefix". When a 'Live' company backup is restored to another company, the "Company Card Prefix" will need to be corrected so that each company is unique. This will allow the clocking information polled from the Time Clocks to be assigned to the correct company.

To restore a data file

With a Company file open:

Go to Utilities and select Restore.
Select the path where your MYOB EXO Employer Services software backups are kept and click Restore.
The Choose Backup To Restore window should be appear. This will list all the backups made to the directory specified in step 2.
Highlight the backup you wish to restore and click 'Save: F10'. This will then restore the selected backup.

If the backup that you are looking for is not showing in the list, tick 'Show other company backups' (highlighted) this will display all backups within the specified restore folder.

Need more help? You can open the online help by pressing F1 on your keyboard while in your software.

You can also find more help resources on the MYOB Exo Employer Services Education Centre for Australia or New Zealand.