Known issue: Price policies do not fully remove from debtor when policy removed

The following issue has been identified and subsequently replicated by MYOB Support in EXO Business versions 8.5.0 to 8.6.0.

Before upgrading your clients please take into consideration the following issues especially if the site has specific requirements in these areas.

As always we recommend that thorough testing in a non-live environment is undertaken before commencing an upgrade.

Issue

Support has confirmed that Debtors can be removed from a pricing policy, but it still shows in their account.

Under discount and Prices tab under the debtor account, 2 pricing policies can be seen but when you open the price policy and click on the accounts tab the debtor account is not there.

The debtor still shows as having a price policy, even though the database table DR_PRICE_POLICY_ACCNO shows they do not.

Workaround

N/A.

Resolution

Attached to Problem ticket 12594264037 for resolution in a future release.