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Known issue: Grid widget hyperlinks export to excel issues

The following issue has been identified and subsequently replicated by MYOB Support in EXO Business versions 8.5.0 to 8.6.0.

Before upgrading your clients please take into consideration the following issues especially if the site has specific requirements in these areas.

As always we recommend that thorough testing in a non-live environment is undertaken before commencing an upgrade.

Issue

Support has confirmed that when using Grid Widget Hyperlinks you can copy to clipboard but in Excel the full hyperlink comes through rather than the displayed data.

The URL Widget grid text that is copied to the clipboard and then pasted into Excel does not stay as data, but converts to html. 

Workaround

Run a regular EXO report if suitable and export to Excel.

Resolution

Attached to Problem ticket 12544478878 for resolution in a future release.

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If this problem persists, please contact our support.