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Known issue 8.6.3: Price policy if applicable does not trigger for additional stock item added to SO after clicking

The following issue has been identified and subsequently replicated by MYOB Support in EXO Business versions 8.6.3 onwards

Before upgrading your clients please take into consideration the following issues especially if the site has specific requirements in these areas.

As always we recommend that thorough testing in a non-live environment is undertaken before commencing an upgrade.


Support have confirmed that price policy if it is set as ‘Substitute Price’ or ‘Switch to Base Price’, does not trigger if additional stock item with associated price policy is added to Sales Order after clicking on ‘Supply.

This is caused by an incorrect SQL query being run when selecting the creditor account.


Manual adjustment


Attached to Problem ticket 114764408485 for resolution in a future release.

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