Known Issue 8.4: Sales order error after upgrade to 8.4

The following issue has been identified and subsequently replicated by MYOB Support in EXO Business version 8.4.

Before upgrading your clients please take into consideration the following issues especially if the site has specific requirements in these areas.

As always we recommend that thorough testing in a non-live environment is undertaken before commencing an upgrade.

Issue

Support has confirmed that the error “LinesDBGridQuery: Field ‘BatchCodeAndCLFStr’ not found” when opening sales orders after upgrading to 8.4 and above from previous versions.

This error has been reported a number of times straight after an upgrade to 8.4 from a previous version. The error is intermittent and only occurs on certain workstations.

Workaround

The workaround is to Right click on the Sales order search grid, and “Restore default column settings”

If the issue still occurs, the same action needs to be taken within the Sales order entry grid.

Resolution

Attached to Problem ticket 12225369364 to be resolved in a future release.