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Known issue 8.4.3: Unable to oversupply sales orders

The following issue has been identified and replicated in all releases of EXO from 8.5.

Before upgrading your clients please take into consideration the following issues especially if the site has specific requirements in these areas.

As always we recommend that thorough testing in a non-live environment is undertaken before commencing an upgrade.


Support has confirmed that as a consequence of changes to the Sales Order screen after version 8.4.3 it is no longer possible to oversupply sales orders. No matter what response is given to the oversupply prompt, it is not possible to process a sales order with more supplied than were ordered.


Modify the sales order, either to add additional lines, or to increase the quantities ordered.


Attached to Problem Ticket 112029624965 to be resolved in a future release

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