KI (2015.4-2019.4) RESOLVED - Direct Debits - Viewing debtor payments after creating DD run causes issue - RESOLVED

The following issue has been identified and subsequently replicated by MYOB Support in EXO Business versions 2015.4 onwards.

Before upgrading your clients please take into consideration the following issues especially if the site has specific requirements in these areas.

As always we recommend that thorough testing in a non-live environment is undertaken before commencing an upgrade.

Issue

Support have confirmed that in the Finance module of Exo Business if you create a Direct Debit run to pay your debtors, confirm the payments and then view the transactions for a particular debtor only the debtor that you viewed will have their invoices paid.

Workaround

The workaround for this issue is to view any invoices to be paid before confirming the payments.

Resolution

Attached to Problem ticket 130197077658 and resolved in 2019.4.