Debtor Account not appearing in Integrated Cashbook Entry

Issue: User is trying to select debtor a debtor in Integrated Cashbook Entry when entering a DR line.

Account appears everywhere else including debtor invoice entry.

But not able to be selected for Integrated Cashbook Entry.

Solution: DR_ACCS.KEEPTRANSACTIONS was N, updated to Y and account then appeared in Cashbook entry.

This KEEPTRANSACTIONS field is related to: https://help.myob.com.au/exo/help/exo2020/desktop/Argon_EXO_Help/About_head_office_and_branch_accounts.htm?rhsearch=keep%20transactions&rhsyns=%20

Need more help? You can open the online help by pressing F1 on your keyboard while in your software.

You can also find more help resources on the MYOB Exo Business Education Centre.