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Accepting and declining shift requests

When your manager sends you a shift request, you can confirm your availability by accepting or declining the shift. This is done from the Shift Requests screen in the MYOB Advanced Team mobile app, or through your profile in the web app.

For information about accepting shifts that have been made available to multiple employees, see How do I accept an available shift?

Accepting or declining a shift in the web app

As an employee, you can accept or decline a shift request sent from your manager from the and go to the Shift Requests tab.

  1. Go to your Profile and click the Shift Request tab.
  2. You will then be redirected to the Shift Requests page, in this page you will see your past and upcoming shift requests.
    • If you click the Accept (✔) button, the shift will be published.
    • If you click the Decline (✖) button, the shift will not be published and will appear as Unassigned.

Accepting or declinig a shift in the mobile app

You can accept or decline shift requests sent from your manager. To do this:

  1. Click the Profile icon on the dashboard (
    ) to go to the user profile screen.
  2. Click Shift requests to display a list of requests.
  3. Click on a request to view its details.
  4. Click Accept request or Decline request at the bottom of the request.

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