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MYOB Advanced Adobe E-sign


Acrobat E-sign is the world's most trusted cloud-based e-signature solution that allows the user to send, sign, track, and manage signature processes using a browser or mobile device and MYOB's preferred e-signature partner. E-sign is now integrated with MYOB Advanced. You can access Acrobat PDF documents and sign documents from anywhere, on mobile or desktop or your recipients can sign in a snap no downloads or sign-ups required. For pricing please visit: E-signature Pricing and Plans | Acrobat Sign (

With the e-Sign integration for Advanced Cloud ERP, users can:

  • Create envelopes and prepare documents for signing
  • Send documents for signing and manage documents
  • Check status of document sent for signing
  • Send documents from CRM, Financials, Distribution, and other modules using Document Management

Getting started

The purpose of this document is to guide the user on how they can set up Adobe e-sign account, further connect it with MYOB Advanced. To show the applicability we have included a detailed use case to help you understand the document signing process.

Configure Adobe e-sign account

To start with, you have to sign up for a developer account at:!adobedocs/adobe-sign/master/gstarted/

Once done, follow the below steps to set up

  1. Open Adobe Sign
  2. Login to your Adobe Sign account
  3. Now select “Account” from the menu and navigate to Adobe API > API Applications from the left navigation as show below
  4. In the API Application screen, click on plus sign and provide the following information about the app:

    • Name: Type a name for your MYOB instance e.g., MYOB
    • Display Name: Provide a descriptive name for your MYOB Advanced ERP instance.
    • Domain: Select Customer
    Save this information and you will see a new application created in the API Application list as shown below

  5. Select the newly created application and choose Configure OAuth for Application from the menu. In the Configure OAuth, specify the following information:

    Set all modifiers to Account

E-sign set up at MYOB

Now return to MYOB Advanced to configure the Adobe Sign user account using eSign Account screen

  1. Navigate to eSign Account screen
  2. Provide a name for this Adobe Sign Account (e.g., MYOB)
  3. Select AdobeSign as Provider Type
  4. Select either Individual or Shared (Team/Enterprise) account type
  5. Assign the account to MYOB Advanced user (This user can send documents for signing using the Adobe Sign account) - this must be an Employee
    1. If you clicked Type: Individual, only one user/employee can do the e-Sign
    2. if you clicked Type: Shared, the Users tab should show up, and you can input multiple user/employee who can do e-Sign
  6. Provide the Adobe Sign API URL (e.g.,
  7. Specify the Client ID and Client Secret from Adobe Sign application

Connectivity check

Once all the details are populated on the eSign Accounts screen, click Connect to establish a connection between MYOB Advanced Cloud ERP and Adobe Sign. This will pop up a window (as shown below) to allow access between these two applications. Once allowed, your Adobe Sign account is ready to use.

Now the status should say Connected

Functionality check

With the configuration completed, user can now send documents for signing from within MYOB Advanced. This can be initiated from any module (Financials, CRM, Distribution) where files are handled. We have used Projects tab below to showcase the functionality.

  1. Go to Projects screen
  2. Select any project record with Files at the top right. If the project doesn’t have an attached file, then upload a file

  3. Clicking edit in the above window should navigate the user to File Maintenance screen, and you should see the Esign button
  4. Click on the ESIGN option to prepare the envelope. In this dialog, specify subject and message and specify the recipients to sign the document and the ones to receive copy. You can manually add the recipients or use the contact selector to pick a contact from MYOB Advanced. If the underlying entity had a contact specified (e.g., Contact in Opportunity), that contact will be loaded automatically. Click on Send to get the document over to Adobe Sign for signing.
  5. This will pop-up a provider screen to place tags (e.g., name, company info, signature) and to send it for signing. Once the document is sent for signing, the status will be updated in the File Maintenance window.

    You should also get a confirmation email

  6. Now the receiver needs to follow simple steps to digitally sign the document.
    • As a receiver, click on Review and sign

      Enter the signature and click on Click to Sign

      Both the sender and receiver will receive a confirmation email once the document signing is completed.

  7. The status of the record should change to Signed in File Maintenance screen and the file should also be uploaded to the Project in MYOB Advanced shortly.

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